When you send an inquiry to Reset In Peace, you are not yet making a booking.
You are starting a conversation.
And that difference matters.
Because this is not an online, self-service accommodation.
It’s a curated experience — and that requires alignment.
Here’s exactly how it works.
Step 1 — The Inquiry (Curiosity, Not Commitment)
When you fill out our inquiry form, you’re simply telling us:
“I’m interested. I want to know more.”
You’re not locking yourself into anything.
We encourage guests to share:
- Are you a couple, a family, a small group?
- What’s the main goal of your trip — relaxation, adventure, food, history?
- Preferred dates.
- Any early questions or doubts.
The more you tell us, the better we can understand whether this is truly a fit.
Every inquiry is reviewed by one of our experienced advisors.
You can expect a response within 24 hours — usually much faster.
Step 2 — Alignment & Honest Conversation
We typically continue via email.
If you prefer a call, simply leave your number — we’ll happily schedule a conversation.
WhatsApp works too.
On the other side is a real person.
Not AI. Not a booking bot.
At this stage, our job is not to “close” you.
Our job is to determine:
Is this the right experience for you?
Reset In Peace is a new hospitality model.
It works beautifully — when expectations are aligned.
We want guests who value time, comfort and organization over bargain pricing or spontaneous cancellations.
If it feels right for both sides, we move forward.
Step 3 — Reservation & Deposit
Once aligned, we send a reservation agreement.
To secure the apartment, a 50% deposit is required.
The remaining 50% is due 4 weeks before arrival.
Our terms mirror the professional standards of the yachting industry.
Why?
Because designing your week involves real planning, real people and real preparation.
This isn’t a “cancel anytime” platform model.
For guests who want flexibility, cancellation insurance is always recommended.
Your security comes from something else:
Goolets — our parent company — has operated in the premium yachting segment for over 20 years.
We build experiences on reliability and reputation.
Step 4 — The Preference Deep Dive (4 Weeks Before Arrival)
Now it gets interesting.
About four weeks before arrival, you receive our Preference List.
This is where the experience becomes yours.
You’ll share:
- Guest details for everyone attending.
- Food preferences and allergies.
- Drink preferences (yes, we can stock your fridge with premium wines, local cheeses, VIP spirits).
- Desired activity intensity.
- Transfer needs from airports.
- Optional guided upgrade.
You can choose your level of support.
From fully organized logistics and WhatsApp assistance…
…to a dedicated local host who accompanies you daily — guiding, coordinating and making sure everything flows seamlessly.
Step 5 — Custom Experience Design
Once we receive your preferences, we design your week.
You receive:
- Detailed activity options.
- Transparent pricing.
- Optional upgrades.
- Clear cost breakdown.
Nothing hidden.
You select what fits your style.
This is also where most guests discover experiences they didn’t even know existed.
Rafting intensity levels.
Private guides.
Farm-to-table dinners.
Torch-lit night walks.
Golf tee times.
Adventure upgrades.
You’re in control — without having to research everything yourself.
Step 6 — Final Confirmation & Full Payment
After finalizing your selections:
- The remaining apartment balance is paid.
- All confirmed activities and half board services are settled.
- Any on-site payments (if applicable) are clearly specified in advance.
There are no surprises.
Once completed, you receive your final PDF Program.
Step 7 — The Program & Local Activation
Your final package includes:
- A day-by-day outline.
- Confirmed bookings and vouchers.
- Contact numbers.
- Timeline details.
- Local support contacts.
Around 14 days before arrival, you’re connected directly with our local partners.
They already know everything about your preferences.
When you arrive, nothing is improvised.
What This Process Really Means
This process does two things:
It removes friction.
And it filters seriousness.
Reset In Peace is not for everyone.
It’s for guests who:
- Value time.
- Appreciate preparation.
- Want real support.
- Prefer quality over improvisation.
- Understand that meaningful experiences require structure.
If that resonates with you, this system will feel natural.
If not — there are plenty of traditional booking platforms available.
Why We Built It This Way
We didn’t invent this process.
We refined it for two decades in the superyacht industry.
On yachts, guests don’t show up and improvise.
They prepare.
And when they arrive — everything flows.
We simply brought that same philosophy to land.
Because the most relaxing vacation isn’t the one where you do nothing.
It’s the one where you don’t have to manage anything.
If this feels aligned, the next step is simple.
Start the conversation.
